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Hotel Tikkurila now offers digital keys for its customers

Hotel Tikkurila – the Helsinki metropolitan area-based hotel implemented Bitwards mobile access solution for offering easy access and fast registration for their customers by allowing them to use their mobile phones to directly access their rooms.
Hotel Tikkurila now offers digital keys for its customers. Hotel Tikkurila wanted a solution that allows them to automate the check-in and room access, even when the reception is unmanned.Now as customers make reservations, they receive the room keys straight to their smartphones allowing them to access their rooms without having to register at the reception.


Cost-efficient and secure


Hotel Tikkurila was looking for an easy and cost-efficient digital key alternative to their existing mechanical keys that customers use to access the guest rooms. The hotel wanted a solution that allows them to automate check-in and room access, even when the reception is unmanned. This offers more convenience for their customers and greater flexibility for the hotel management – especially during the COVID-19 pandemic restrictions.

Now as customers make reservations, they receive the room keys straight to their smartphones allowing them to access their rooms without having to register at the reception.


“…they receive the room keys straight to their smartphones allowing them to access their rooms without having to register at the reception.


Phone in front of hotel door Bitwards mobile application open.

Now as customers make reservations, they receive the room keys straight to their smartphones allowing them to access their rooms without having to register at the reception.



Hotel Tikkurila is a multi-purpose hotel, residing right next to the lively center of Tikkurila at Vantaa. The hotel’s surroundings boast multiple activity possibilities in the form of bowling alleys, football fields, swimming tracks, ice rinks, tennis courts, and martial art possibilities to name a few. No wonder the hotel is a popular choice amongst sports teams from juniors to professionals.


Fast & easy installation


At the hotel, Bitwards Mobile Access is made possible with Exma Duo smart lock adapters that communicate with the customers’ phones via Bluetooth. The smart locks do not require any modifications to the existing lock cases, handles or to the door itself. Physical keys can still be used normally in parallel for management purposes.

The smart locks do not need a connection to the internet and are battery-powered offering a fast and easy installation process. The users can access their rooms even if their phone is out of network coverage. Now international customers with limited roaming options, have 100% reliable and easy access to their rooms.

Moving from mechanical to digital keys offers higher security, lower costs and more efficient hotel management. The hotel management is able to follow room utilization, access reports and battery statuses from the Bitwards service.

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